Cancellation and Withdrawal
You can cancel your ARTEDUSA gallery subscription at any time with no penalty. Learn how cancellation works, what happens to your data, and how to re-subscribe.
HOW TO CANCEL
Cancelling your gallery subscription is free and can be done at any time. There is no exclusivity clause and no cancellation fee.
To cancel, go to Dashboard → Settings → Subscription → Manage Billing. From the billing portal, select 'Cancel subscription'. Your cancellation will take effect at the end of your current billing period — you retain full access until then.
WHAT HAPPENS AFTER CANCELLATION
After your subscription ends:
- Your published artworks will no longer be visible on the platform.
- Your gallery profile will be deactivated (but not deleted).
- Your artist data, artwork catalogue, and order history are preserved.
- Ongoing orders remain active and will be processed until completion.
- You can no longer publish new artworks, invite artists, or access management features.
RE-SUBSCRIBING
You can re-subscribe at any time after cancellation. Your gallery profile, artist relationships, and artwork catalogue will be restored immediately.
Important: Re-subscriptions do not include a new free trial period. Billing begins immediately upon re-activation.
WILL I LOSE MY DATA IF I CANCEL?
CAN I CANCEL DURING THE FREE TRIAL?
WHAT HAPPENS TO PENDING ORDERS IF I CANCEL?
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